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Oral Health Fee For Service Scheme (OHFFSS)

*Eligible NSW residents may receive dental treatment either directly through the public dental service or be given an Oral Health Fee for Service Scheme (OHFFSS) voucher to receive treatment from a dental practitioner registered with the public dental service.

How do you get a voucher?

Eligible people must:

be a NSW resident, have a valid Medicare card and
have a Pensioner Concession Card or
have a Health Care Card or
have a Commonwealth Seniors Health Card

Who do you call to get a voucher?

The Dental Access Centre phone number is (02) 9293 3333 or the state-wide co-ordinator on 1800 938 133 (free call). Call today to see if you are eligible for a voucher.

We accept OHFFSS vouchers!

If you have a voucher, call us to make an appointment with one of our friendly dentists! OHFFSS vouchers have an expiry date, therefore it is important that you make an appointment as soon as you receive your OHFFSS voucher.

What do I need to take to my appointment?

When you attend your appointment, please bring your:

OHFFSS voucher
Photo identification
Current Medicare Card
Current Concession Card (Pension or Health Care Card)
List of current medications (if applicable)

Please click here for a detailed information brochure about the scheme.

*Information sourced from NSW Government Oral Health Fee for Service Scheme brochure May 2019

Frequently Asked Questions

What is your cancellation policy?

Here at The Dentists @ Belmore, we try our best to respect your time and we expect our patients to do the same. Arriving late (more than 15 minutes), short notice cancellations and failure to attend leads to disruptions to our patients and staff.

As a small privately-owned dental practice, we are financially strained when patients miss appointments. We are not a large corporation and we do not treat our patients as numbers.

We like to give our patients the full scope of our knowledge and care, and we like each patient experience to be personalised, as dental care should be. We aim to provide you with an exceptional service at an affordable cost. Chair time lost to no shows or short notice cancellations impacts our ability to run our small business.

It is in ours and our patients’ best interest that we keep lost chair time to a minimum.

We ask our patients to give at least 24 hour notice before cancellation or rescheduling. It is very difficult to fill in these appointments, so please let us know well ahead of time if you need to reschedule.

Holding your appointment time means turning away other patients in urgent need of dental care. Therefore, any missed or short notice cancellations will attract a cancellation fee of $50.

Our cancellation policy is as follows:

Our patients are required to pay a $50 holding fee to secure their appointment.
The holding fee will be taken off the final cost of your appointment.
Cancelling an appointment with more than 24 hour notice is absolutely fine. We can accommodate for this.
Failing to attend, rescheduling, or cancelling an appointment with less than 24 hours notice leads to a $50 cancellation fee, which means forfeiting the $50 holding deposit.
If you wish to re-book after cancelling within 24 hours, you will be required to pay another $50 holding fee.
We always send out an SMS reminder or we call our patients well in advance to confirm the appointment.
We reserve the right to ask for the cost of treatment upfront before making another appointment. This is a last resort option only if there is a recurring cancellation pattern.
New patients who fail to attend or cancel with less than 24 hours notice on two consecutive occasions will not be rebooked.

For long appointments such as whitening or root canals, we will require a deposit at the time of booking.

Meet Our Doctor:

Dr Ibrahim Al-Salti Principal Dentist & Owner
BDent (Hons) | BPharm (Hons)

Dr Ibrahim is the principal dentist at The Dentists @ Belmore. He is a graduate of The University of Sydney Schools of Dentistry and Pharmacy.

Since graduation, Dr Ibrahim held different positions across NSW in both metropolitan and rural settings. During that time, he also undertook extensive further training both locally and abroad in locations spanning the United States, Europe and the Middle East. Dr Ibrahim still keeps up with the latest in research and treatments to offer his patients leading care.

When it comes to patient care Dr Ibrahim believes in ...