We Are Transparent About Our Fees
The Dentists @ Belmore value transparency, including the financial aspects of your dental treatment. One of our team members will discuss your options including fees before the commencement of treatment.
We understand that budgets differ between people, so it is our responsibility to discuss the best option that works for you. We do not push treatment on anyone, but rather have a frank discussion of your dental condition(s) and leave the decision up to you. That’s our promise to you!
We Kindly Request Payment On the Day of Treatment
As we are a small privately-owned business, we expect payment for services on the day of treatment unless a prior arrangement has been made for a payment plan. We have a range of payment options listed below.
No Bill Shock!
We understand that many people have anxiety about dental fees. Then there’s the worry about hidden costs and the dreaded ‘bill shock’. At our practice we like to be open and transparent about our fees even before you meet us in person.
That’s why we have our published fees on here so you know what to expect. We will always discuss your options and detail their expected costs before we start any treatment.
Some Things To Know About Us
- We do not take a half-hearted approach when it comes to your care. We will take our time to meet your dental needs and won’t rush you ever.
- We are a small boutique practice and believe in fostering long-term relationships with our patients. We will not treat you as a ‘number’.
- Our fees are aligned with the ADA national averages, taking into account our local demographic.
- Health fund rebates: we are not a preferred-provider practice as we strive to remain independent of health funds dictating to us their terms when it comes to your care.
Service Fees
| Service | Fee |
|---|---|
|
New Adult Patient Check Up and Clean (No Health Fund) |
$250 - includes all X-rays and diagnostic tests. |
|
New Adult Patient Check Up and Clean (Health Fund) |
$250 - all X-rays and diagnostic tests are gap-free. |
|
New Kids Check Up and Clean (No Health Fund) |
$110 - includes all X-rays and diagnostic tests. |
|
New Kids Check Up and Clean (Health Fund) |
No Gap |
|
Emergency Consultation (Broken tooth, Toothache, Facial Swelling) |
$95 - 150 - includes X-ray and diagnostic tests. |
|
Cosmetic Consultation (Veneers, Clear Aligners, Smile Makeover) |
Complimentary |
Credit Cards
We accept Visa, Mastercard, and American Express.
Private Health Insurance
We accept all private health funds and can claim on the spot with HICAPS.
ZipMoney
Zip Money is a company that provides a line of credit that you can use to pay for out-of-pocket dental expenses. In some cases, you may use this service interest-free for up to three years. Check out their website for details
Benefit Schemes and Medicare
We accept Child Dental Benefits Scheme (CDBS) through Medicare and Veteran's Affairs Bulk Billing.
NSW Health Oral Health Fee for Service Scheme
We accept NSW government vouchers if you are eligible. You can find more information here or call the Dental Access Centre on 9293 3333.
Patient privacy is important to The Dentists @ Belmore.
The Dentists @ Belmore is bound by the Privacy Act 1988 (Commonwealth) and endeavours to uphold the Australian Privacy Principles in collecting, disclosing, maintaining and securing personal and health information. We will take such steps as are reasonable in the circumstances to protect your personal and health information from:
- Misuse, interference and loss, and
- Unauthorised access, modification or disclosure.
The Dentists @ Belmore requires your consent to collect personal and health information about you.
Why do we collect information?
The Dentists @ Belmore collects relevant personal and health information from you for the primary purpose of providing quality dental care and treatment.
What information do we collect?
The Dentists @ Belmore may collect and store the following types of personal and health information:
- Name
- Date of Birth
- Contact Details - postal and/or street address; email address/es; telephone number/s
- Family contact information
- Private health insurance information
- Information regarding other funding sources, where relevant (e.g. Child Dental Benefits Schedule, Department of Veteran’s Affairs)
- Medicare number
- Information on workers compensation, motor vehicle and other accident claims, where relevant
- Details of your oral health condition and the treatment/s and service/s you have received
- Details of your general health (e.g. allergies, medications, medical conditions) and medical history that may impact the treatment you receive.
Can you refuse to disclose your information?
You have the right to refuse to provide your information. If you choose not to provide relevant personal and/or health information it may, however, affect you receiving appropriate care and treatment.
How will we use your information?
The Dentists @ Belmore may use your personal and/or health information to:
- Assess your oral health
- Provide dental treatments and services to you
- Communicate with other service providers (e.g. specialist dentists, technicians, laboratories) to provide dental treatments and services to you
- Send communications requested by you
- Assist with queries you make and provide information and advice about related treatments and services
- Process payments for treatment – including private health insurance and/or Medicare claims
- Update our records and keep your contact details up to date
- Resolve complaints
- Carry out internal functions such as administration, accounting and information technology
We may also use your personal and/or health information for staff training, professional development, treatment or service development, practice planning, quality improvement and dental health research. We will use de-identified data for these purposes, unless you consent to being identified.
If we need to use your information for any other purpose, we will generally seek additional consent from you to do this, unless obtaining your consent is not practical or reasonable, and an exception under the Privacy Act 1988 applies.
To whom may we disclose your information?
Only people who need to be able to access your information will be able to do so. The Dentists @ Belmore may disclose your information to:
- Our dentists and practice staff – to support the provision of dental treatments and services to you
- Others involved in your dental care outside this practice (e.g. specialists, technicians, laboratories)
- Your nominated relatives in an emergency
- Government and regulatory bodies (e.g. Medicare)
- Third party health benefit providers and insurance companies to assist in the processing of claims for payment/reimbursement
- Third parties who work with our practice for business purposes
- Third parties where this is required to comply with a court/tribunal order or to meet other legislative or regulatory requirements.
Accessing your personal and health information
You may inspect or request copies of your records at any time.
Altering your personal and health information
If any of the information we have about you is inaccurate, out of date, incomplete, irrelevant or misleading, you may ask us to alter our records.
Whether you’re looking for a dentist near me in Belmore, NSW, or you'd like to find a dentist to treat the whole family, The Dentists @ Belmore are conveniently located to meet your oral health care needs.
Our Dentist's Clinic near Lakemba, Campsie, Belfield, Kingsgrove, Roselands and Clemton Park
While our address is on Burwood Road, our entry is on Collins Street. We suggest you use the Canterbury Bulldogs mural as our landmark for our entrance.
Our clinic address:
Level 1, 400 Burwood Rd
Belmore, NSW 2192
We Welcome New Patients and Families
Our office is newly remodelled with several pieces of modern technology just added. We will do our very best to make your experience at our Belmore dental clinic as calm and straightforward as possible.
We understand that finances can be a significant concern for our friends and neighbours in Sydney, NSW and beyond. The University of Melbourne reports that better than three in ten Australians report feeling under financial stress, while another two in ten are "just making ends meet." However, our mission at the Dentists @ Belmore is to remove barriers that keep you from your oral health, including financial obstacles.
We Offer Options and Payment Plans
Dr Ibrahim's team is committed to consistently offering you options and empowering you to choose what works with your personal and financial situation. We also can arrange a payment plan through third parties like ZipMoney.
Oral Health Is a Solid Investment
One common mistake people make about their dental care is avoiding it until later. The problem with this attitude is that nearly all dental conditions are progressive, meaning they start small and continue growing until you seek treatment. This can be understood in financial terms as well as health and comfort.
For example, if you have a tooth cavity that we detect early and fill while small, the cost is negligible. However, fast-forward a year or two, and that little cavity can grow into a large hole that compromises your inner tooth, causing infection and your need for root canal treatment. Where costs are concerned, a dental filling is ten times less expensive than root canal therapy.
This is compelling evidence that faithful preventive oral health care is a good investment.
Here at The Dentists @ Belmore, we try our best to respect your time and we expect our patients to do the same. Arriving late (more than 15 minutes), short notice cancellations and failure to attend leads to disruptions to our patients and staff.
As a small privately-owned dental practice, we are financially strained when patients miss appointments. We are not a large corporation and we do not treat our patients as numbers.
We like to give our patients the full scope of our knowledge and care, and we like each patient experience to be personalised, as dental care should be. We aim to provide you with an exceptional service at an affordable cost. Chair time lost to no shows or short notice cancellations impacts our ability to run our small business.
It is in ours and our patients’ best interest that we keep lost chair time to a minimum.
We ask our patients to give at least 24 hour notice before cancellation or rescheduling. It is very difficult to fill in these appointments, so please let us know well ahead of time if you need to reschedule.
Holding your appointment time means turning away other patients in urgent need of dental care. Therefore, any missed or short notice cancellations will attract a cancellation fee of $50.
Our cancellation policy is as follows:
- Our patients are required to pay a $50 holding fee to secure their appointment.
- The holding fee will be taken off the final cost of your appointment.
- Cancelling an appointment with more than 24 hour notice is absolutely fine. We can accommodate for this.
- Failing to attend, rescheduling, or cancelling an appointment with less than 24 hours notice leads to a $50 cancellation fee, which means forfeiting the $50 holding deposit.
- If you wish to re-book after cancelling within 24 hours, you will be required to pay another $50 holding fee.
- We always send out an SMS reminder or we call our patients well in advance to confirm the appointment.
- We reserve the right to ask for the cost of treatment upfront before making another appointment. This is a last resort option only if there is a recurring cancellation pattern.
- New patients who fail to attend or cancel with less than 24 hours notice on two consecutive occasions will not be rebooked.
For long appointments such as whitening or root canals, we will require a deposit at the time of booking.